What Data We Collect and Why
When you open an account, we collect the details you submit during registration — your name, contact number, and the payment method you link, whether that is JazzCash, Easypaisa or Raast. We also collect transactional data each time you make a deposit or withdrawal so we
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can verify the transfer and match it to your account wallet. Device identifiers and session data are recorded automatically when you log in from a phone or browser; this helps us keep your session consistent if you switch between mobile and desktop. We do not sell
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your personal data to third parties. Data is retained for as long as your account remains active and for the period required by applicable regulations in the regions where access is permitted. If your account is closed, we hold only what is required under those obligations
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and then delete the rest. Our lawful basis for processing your data is the performance of your account contract with us, alongside compliance with applicable jurisdiction-dependent requirements. You can request a copy of the data we hold or ask us to delete non-essential records by contacting
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our support team directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.